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Help Center

How to get started on Alpha Impact?

To get started on Alpha Impact, you should create an account. Creating an account on Alpha Impact is very easy. All you need is an email address! Click here to create one now! Follow the steps below to get started.

 

1. Fill in your unique username, email address, and password.

2. If you have any referral code given by friends, please key in.

3. After registration, go to your email inbox and verify your email.

How to find traders to follow?

There are 2 ways to find traders. You can either

 

1. Refer to the “Featured Traders” (Right Side of the platform)

2. Click on the “Discover” Tab to see traders by Exchanges’ categories

 

After checking out traders’ trading styles, follow and subscribe to traders.

If you don’t have an account with Alpha Impact yet, click here to get started.

How to set up my wallet in Alpha Impact app?

In the Alpha Impact app, you can generate two wallet addresses at once; one for the Ethereum network and the other for the Polygon network!

Follow the 3 steps to generate your Alpha Impact in-app wallet address:

 

1. Go to ‘Wallet’ on the left of the Alpha Impact app.

2. Click ‘Generate Address’.

3. Alpha Impact will automatically generate 2 addresses, and you are done!

 

If you have any questions or concerns, reach out to our team on Telegram here.

How can I contact Alpha Impact?

Contact our team via the Telegram channel or email us for any concerns or questions you might have.

 

Join Alpha Impact Telegram community here

Email us at [email protected]

Where can I join the Alpha Impact community?

The most recommended Alpha Impact community is our Telegram channel:

 

Join Alpha Impact Telegram trading channel here

Join Alpha Impact Telegram app feedback channel here

How to connect Binance account to Alpha Impact?

To connect your Binance account with Alpha Impact, go to API Management on your Binance account on a desktop device.

 

View the step-by-step guide here

How to connect FTX account to Alpha Impact?

1. Log into FTX on a desktop device.

2. Click the setting icon in the top right corner of the FTX website.

3. Click ‘API’ on the bottom left and ‘Create API key’.

4. Copy the API key that is generated.

5. Log into the Alpha Impact app.

6. Create a new portfolio by clicking ‘Linked Portfolio’ on the left tap.

7. Click ‘Connect’ and Paste your copied FTX API key, and you are set!

 

For a more detailed guide with steps, click here.

How to connect KuCoin account to Alpha Impact?

1. Log into Kucoin on a desktop device.

2. Create an API key by clicking ‘API’ on the bottom left of the Kucoin.

3. Remember to memorize / copy your API Passphrase as well 3. Copy the API key that is generated.

4. Log into the Alpha Impact app.

5. Create a new portfolio by clicking ‘Linked Portfolio’ on the left tap.

6. Paste your Kucoin API Passphrase and API key, and you are set!

 

For a more detailed guide with steps, click here.

If you have any questions, feel free to reach out to us on Alpha Impact Telegram Channel

When and how can I get my earnings from my monetized portfolio?

Your earnings for each billing cycle will be released every month between the 1st and 3rd. Please make sure you click on ‘Withdraw’ during this period; otherwise, you will have to wait for the next billing cycle.

 

You will be able to view the earnings release overview and its history under the “Portfolio>Earnings” page.

 

Your earnings are prorated depending on the day your subscriber subscribed to your profile. This means that some of your earnings may be transferred to the next month due to the difference between the subscriber’s billing date and your earnings release date.

 

E.g. if the subscriber subscribes on 6th July (3 days before your earnings release day), you will earn 3 days/31 days = 0.10 (Rounded) of the billed subscription fee. You will receive the other 0.90 in the subsequent month + another 0.10 of the subscriber’s August bill. In short: You might not receive the full subscription fee from subscribers when a subscriber first subscribes to your portfolio but will receive the full amount from the subscriber in subsequent months.

How can I gain more followers and subscribers?

Here’s how you potentially can get the number of subscribers and followers:

 

1. Connect Exchange portfolio to Alpha Impact app.

2. Make your portfolio(s) public.

3. Be active on the social feed. Share your TA and get noticed by potential subscribers/followers.

4. Share your portfolio performances on the feed if you gain high returns.

5. You can utilize the social feed and share your post across Twitter

6. Share your referral code on your socials to get more followers to follow you (you can also earn from referral bonus)

What are the benefits of subscribing to other traders?

If you subscribe to a trader, you will have the following privileges:

 

1. Receive real-time trade signals via Telegram/Email.

2. Enabling the “quick-copy” function to copy trade traders in the app more conveniently.

3. Able to access a full view of subscribing traders’ portfolios. You will see the composition of the trader’s top 3 holdings and the open order status.

4. Receive exclusive Trader’s announcements in real-time.

 

Sign up today and get started with Alpha Impact.

How can I gain more followers and subscribers outside of the Alpha Impact platform?

To gain more followers and subscribers outside of the Alpha Impact app, you may consider sharing your Alpha Impact profile link, or your profile’s referral code, outside of the app. Consider sharing your link on your existing social channels, including Youtube, Twitter, Tradingview, and elsewhere.

Why should I subscribe to other traders?

Driven by the understanding that many people struggle to find the right type of expert traders to learn from, Alpha Impact believes that one of the keys to success is by replicating the strategies that have worked for others.

With Alpha Impact, you have access to a variety of different traders to learn from. You can copy their trades directly, you just need to find the Traders that fit into your trading style. Any trades the Copied Trader opens will simply be opened in your trading account.

Create an account and get started here.

Is the copy trading on the Alpha Impact platform automatic?

Auto-copy trading will be available soon on the Alpha impact platform. Stay tuned!

What is FOLO? How do I pay for subscriptions?

FOLO is Alpha Impact’s central currency, which you can use to pay for subscriptions and the currency that traders can get monetized. To subscribe to other traders on Alpha Impact platform, you must possess FOLO in your Alpha Impact wallet. If you don’t have FOLO in your wallet, here’s how you can buy FOLO:

 

1. Go to the  “Buy FOLO” page by clicking here

2. Connect your MetaMask wallet. Click here to see the step-by-step guide (Make sure your MetaMask is connected to Polygon Network! Click here to see how.)

3. Ensure you have MATIC tokens [As FOLO(PoS) is in Polygon Network, hence you need MATIC. Click here to see how you can get MATIC]

4. Import FOLO token address in QuickSwap

5. Choose the amount of MATIC you want to convert to FOLO

6. Review gas fee and swap!

 

For more detailed step-by-step guide, click here

How to find the right traders for me to subscribe?

It’s very important to find the right trader who has similar taste when it comes to trading crypto. Here’s how you can find the right trader to subscribe/follow on Alpha Impact:

 

1. Check out a trader’s performance over the last month or more. It’s better if they have been trading for longer so you can see their performance when the market is bullish or bearish.

2. See if the trader’s performance history shows consistent or sporadic. If you are looking at a steady long-term investment, the best trader to subscribe/follow must show consistent rather than sporadic results.

3. Similar to social media, a trader with a lot of followers could indicate they’re suitable to copy. Why would people copy their trades if they’re not winning, right? You could get a portion of those winnings too.

 

Haven’t signed up to Alpha Impact yet? Click here to create an account and get started!

What is Trader's Announcement and where can I see it?

Trader announcement is a paid feature of Alpha Impact and allows traders to send messages only to their paid subscribers. Most traders use announcements to inform their subscribers about trading performance updates or to let subscribers know about important news.

 

Trader announcements will be sent directly to your Telegram if you have connected your Telegram to Alpha Impact. You can also see announcements on the profile page of the trader you’ve subscribed to.

What is Copy Trading?

Copy trading is a trading strategy that identifies profitable traders and mimics their trades. Copy trading is an excellent choice for beginners, especially because you don’t need a complete understanding of the crypto market. By copy trading, you can use the expertise of other traders to make smart decisions while other traders are focusing on market trends and trying new or complex trading strategies.

 

Copy trading can be beneficial even if you are familiar with the crypto market and trading. Using copy trading allows you to see how other traders make decisions and learn more broad ideas on future strategies for your needs. 

On Alpha Impact, there are many expert traders you can discover and see their performance anytime. Click here to learn more about how Copy Trading works on Alpha Impact. 

 

Sign up here to get started with Alpha Impact!

 

Why can't I copy trade?

Here are possible reasons why you failed to copy trade on Alpha Impact:

 

  1. Have you connected your Exchange portfolio to the Alpha Impact app yet? You need to connect your portfolio to copy trade.
  2. The coin/tokens you are trying to copy trade might not be supported in the Exchange of your portfolio.
  3. You may not have a sufficient amount in your Exchange wallet to copy trade on Alpha Impact.
  4. You may have attempted to copy traders’ Futures & Limit Orders, which are under development yet. Join our Telegram community here and get an update when Future & Limit Orders copy trading is available!

 

Still have questions? Contact our team via Telegram here.

Why should I trade on Alpha Impact?

With our platform, we want to develop each trader to have their own distinct trading strategy even further and benefit from being copied by other traders.

Using the Newsfeed and Trader’s Announcement, you can equip your subscribers with the latest market insights and your sentiment analysis.

 

If you don’t have an account with Alpha Impact, click here to get started.

Which Exchanges Alpha Impact support?

Alpha Impact is currently integrated with Binance, FTX, FTX US, and KuCoin Exchanges.

 

Before getting into the Crypto space, please check your country’s regulations regarding Crypto and choose the best Exchange for your need.

 

Create an account and get started here

How to set up my wallet in Alpha Impact app?

In the Alpha Impact app, you can generate two wallet addresses at once, one for the Ethereum network and the other for the Polygon network. Follow the 3 steps to generate your in-app wallet address:

 

1. Go to ‘Wallet’ on the left of the Alpha Impact app.

2. Click ‘Generate Address’.

3. Alpha Impact will automatically generate 2 addresses, and you are done!

 

If you don’t have an account with Alpha Impact yet, click here to get started.

Does Alpha Impact have a mobile app?

Alpha Impact currently does not support a mobile application.

 

However, the Alpha Impact web app is fully responsive to mobile, tablet, and other desktop devices!

How to earn more profit with Alpha Impact?

Trading with Alpha Impact can be very profitable:

 

If you are a beginner in crypto trading, you can earn profit by copying other traders’ trades, referring friends, and joining the Monthly Incentives program.

If you are an experienced trader, you can earn from a monthly subscription fee, Referral program, and Monthly Incentives program.

 

Sign up and get started here!

How to whitelist Binance account permanently?

Whitelisting allows you to keep Alpha Impact connected to your Binance account without the API key expiring.

 

View the step-by-step guide here.

How to connect FTX US account to Alpha Impact?

1. Log into FTX US on a desktop device.

2. Create an API key by clicking ‘API’ on the bottom left of the FTX US.

3. Copy the API key that is generated.

4. Log into the Alpha Impact app.

5. Create a new portfolio by clicking ‘Linked Portfolio’ on the left tap.

6. Paste your FTX US API key, and you are set!

 

For a more detailed guide with steps, click here.

What is monetization and how to set up?

On Alpha Impact, you can monetize your portfolio and earn subscription fees monthly. Your subscribers will get access to your announcements, trade alerts, and insights that you publish. Trade alerts(Signals) will be sent automatically to your subscribers’ telegram, so you don’t need to do anything!

 

To monetize your portfolio,

  1. Connect your portfolio on Alpha Impact (Select “Linkedin Portfolios” and click the “+” icon)
  2. Go to “Profile” and select the “Monetization” tab.
  3. Click on the green button “Monetize” and you’re done!

What is demonetize and why do traders demonetized their profile?

When a trader wishes to stop accepting subscription payments, they may choose to de-monetize. Our platform has been built to give traders the flexibility they need, and sometimes traders need to de-monetize for various reasons, such as changing jobs, moving their place of residence, or similar.

Where to check how many subscribers to my Alpha Impact account?

You will be able to see your subscribers when you click on “Profile” on the left sidebar.

  1. Click on the “Earnings” tab.
  2. You can see how many subscribers subscribed to you.
  3. Under “Payment History”, select the no. of subscribers, and you can see each individual subscriber.

What can my non-subscribers (followers) see from my monetized portfolio?

Non-subscribers (Followers) will not get the same access as subscribers. They’ll only be able to see the followings:

 

1. Delayed Trading Signals 72 hours after the Trades occur

2. Unable to access monetized traders’ open positions & open orders trades/signals history

3. Unable to receive Trader Announcements

4. Unable to view traders’ coin holdings composition

How to disconnect my Exchange account from Alpha Impact?

Suppose you have an issue with your Exchange portfolio that you connected to Alpha Impact. In that case, you can remove the portfolio by going to Profile > Portfolios > Icon on the right top corner > Delete.

 

If you need support, please reach out to the Alpha Impact team via the Telegram channel here.

Where can I find traders to copy trade?

There are 2 ways to discover traders. You can either

 

1. Refer to the “Featured Traders” (Right Side of the platform)

2. Click on the “Discover” Tab to see traders by Exchange categories

 

After checking out his trading style, you can subscribe or follow a trader.

Create an account and get started here.

What is the difference between Subscribers and Followers?

Followers receive trade signals & announcements from traders only after 3 days while paid subscribers are notified in real-time. For the most up-to-date information, we recommend to subscribe to your trader of choice.

How do I cancel my subscription? Can I get a refund?

You can cancel your subscription anytime by pressing the button that says ‘subscribed’.

Once you press this button, you’ll be prompted to unsubscribe from the trader after the expiration of the billing period (usually one month).

You’ll remain subscribed until the end of the billing period.

 

If you have any questions or concerns, reach out to our team via Telegram here.

One of the traders that I’m subscribed to has changed his subscription fee. When will the new fee be applied to my billing?

The revised subscription pricing will be applied from the next calendar month when the next billing cycle begins.

Where do I receive traders' signal alerts?

You have to subscribe to a trader to receive signals. After subscribing to a trader, you can receive trading signals via (1)Telegram and/or (2)Email.

You may log in to the Alpha Impact platform > Go to “Settings” > Select your notification preference

 

Facing any trouble connecting your Telegram? Click here to get support from our team.

Can I copy trade from different exchanges?

You can copy trade traders on a different exchange if the asset they’re trading is also on your exchange. For example, you can copy an FTX trader from your Binance account and vice-versa.

How to enable Two-Factor Authentication (2FA)?

Alpha Impact strongly suggests setting up 2FA(2-Factor Authentication) to ensure your data.

Need More Help?

Contact us by filling the following form below or
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