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How do I cancel my subscription? Can I get a refund?

Are you looking to cancel your subscription? Or perhaps you’re wondering about refund options? Here’s what you need to know.

Cancellation of your subscription is easy and can be done at any time. Simply click on the trader that you wish to unsubscribe from. Once you do, you’ll be prompted to confirm the cancellation, and it will take effect after the expiration of the current billing period, which is typically one month.

It’s important to note that you will remain subscribed until the end of the current billing period, even if you initiate the cancellation before that period expires. This means you’ll continue to have access to the signals associated with your subscription until the end of the billing cycle.

As for refunds, it’s important to review the terms and conditions of your subscription before you subscribe, as Alpha Impact is not liable for any losses or changes in the subscription.  It’s best to familiarize yourself with the terms and conditions policy of Alpha Impact and also choose wisely which traders you’re subscribed to and contact our Telegram app feedback channel for any questions or concerns.

 

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To our Community, Investors, and Traders,
 
After navigating the complexities of the crypto market and being early movers with automated copy trading, Alpha Impact has reached a difficult crossroads. Due to unsustainable cloud infrastructure costs, we are announcing the formal cessation of all platform services.
 
The Hard Stop Date: Thursday, April 23, 2026
 
On this date, the Alpha Impact web and mobile applications, all trade automation, and API-linked intelligence engines will go offline permanently.
 
Critical Action: Withdraw Your Assets
If you hold assets on the Alpha Impact platform, you must initiate a withdrawal to a self-managed custodial wallet by April 16, 2026.
 
Eligibility Minimums:
FOLO Balance: 1,500 FOLO
USDT: 1 USDT
FOLO Points: 15,000 Points (Must convert to FOLO Balance in-app first)
 
Security & API Keys:
Non-Custodial Safety: Your funds on linked exchanges (Binance & Kucoin) are SAFE. Our shutdown only disconnects the automation.
Revoke Access: We strongly advise all users to manually delete their "Alpha Impact" API keys directly within their Binance or Kucoin API settings immediately.
Data Purge: On April 23, we will execute a permanent scrub of all encrypted API keys to ensure user privacy and security.
 
⚠️ Security Warning
Alpha Impact staff will NEVER ask for your seed phrase, private keys, or passwords. We will never ask you to "migrate" funds to a new address. Only use the official app for withdrawals.
 
A Final Note
We are incredibly proud of the $100M+ in trade volume and the next-gen trade intelligence engine we built together. While this journey is ending sooner than we envisioned, we thank you for your "diamond hands" and support through the highs and lows.
 
The Alpha Impact Team