Login Sign Up

How do I cancel my subscription? Can I get a refund?

Are you looking to cancel your subscription? Or perhaps you’re wondering about refund options? Here’s what you need to know.

Cancellation of your subscription is easy and can be done at any time. Simply click on the trader that you wish to unsubscribe from. Once you do, you’ll be prompted to confirm the cancellation, and it will take effect after the expiration of the current billing period, which is typically one month.

It’s important to note that you will remain subscribed until the end of the current billing period, even if you initiate the cancellation before that period expires. This means you’ll continue to have access to the signals associated with your subscription until the end of the billing cycle.

As for refunds, it’s important to review the terms and conditions of your subscription before you subscribe, as Alpha Impact is not liable for any losses or changes in the subscription.  It’s best to familiarize yourself with the terms and conditions policy of Alpha Impact and also choose wisely which traders you’re subscribed to and contact our Telegram app feedback channel for any questions or concerns.

 

Articles in this section

 

 

 

 

Alpha Impact Update

Thank you to everyone who was part of the Alpha Impact journey.

After several years building one of the early automated crypto copy trading platforms, Alpha Impact has ceased operations and the platform is no longer available.

Founded in 2020, Alpha Impact was a venture-backed fintech startup that built a cloud-native and hybrid-Web3 trading platform integrating multiple cryptocurrency exchanges, on-chain wallets, real-time portfolio analytics, automated trade execution, and AI-powered trader intelligence. Over its lifetime, the platform processed more than $100 million/year in trading volume, serving thousands of traders.

Although the company is now dormant, we’re proud of what we built and grateful to our community, investors, partners, and team members for their support throughout this journey.

Security Reminder: Alpha Impact will never ask for your seed phrase, private keys, passwords, or request that you transfer assets to another website, platform or wallet.

— The Alpha Impact Team